Secretary of State Rex Tillerson and Secretary of Defense James Mattis have personally traveled to East Asia and other trouble spots, to reassure shaky allies of America's commitment to their security. But diplomacy merely begins with such high-level trips. The crucial business takes place among the midlevel officials, who prepare the agenda for their bosses before a summit and follow up on it afterward. The problem is, the United States has no midlevel officials right now. When foreign officials want to talk with an American, they often don't know whom to call.
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